---
title: How do I report problems with the Sportsbox 3DGolf app?
description: How do I report problems with the Sportsbox 3DGolf app?
---

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# How do I report problems with the Sportsbox 3DGolf app?

## Report problems

**Swing & a Miss Messages in the App:**

- If it’s related to the video processing - 2D to 3D results - then please report issues within the Sportsbox 3D Golf app. If a video failed analysis, click on **REPORT ISSUES** and a representative will respond with advice on how to ensure a good capture.
- You can also read this article: [Do This, Not That](https://help.sportsbox.ai/sportsbox-3dgolf-app-do-this-not-that?hsLang=en)

**Troubleshooting & Support:**

- For troubleshooting and support, please visit our [knowledge base](https://help.sportsbox.ai/?hsLang=en) and search for answers to your questions, or chat with our Sportsbox bot!
- [Search here for common Troubleshooting assistance](https://help.sportsbox.ai/troubleshooting?hsLang=en).
- If you are reporting a bug with the app, please fill out a [Support Ticket](https://help.sportsbox.ai/kb-tickets/new?hsLang=en)and provide as much detail as possible, including screenshots and screen recordings.

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