Billing
      Back to home
      1. Help Center
      2. Billing

      How do I cancel my Sportsbox 3DGolf subscription?

      Cancelation of subscription plan & refund

      How to cancel your Sportsbox 3DGolf subscription depends on which Platform you used when you initially subscribed:

      1. Log in to the web portal with your email and password >>
        1. Click ACCOUNT (top left corner) >> 
        2. Locate the SUBSCRIPTION PLATFORM >>
        3.             -->             
      2. If the SUBSCRIPTION PLATFORM says:
        1. ELAVON or STRIPE, click CANCEL on the web portal and confirm your cancelation.
        2. APPLE, you must cancel on your iOS device -> please cancel with Apple.  
          1. Open the settings app on your iOS device
          2. Tap your name
          3. Tap subscriptions
          4. Tap the Sportsbox subscription
          5. Tap Cancel Subscription
          6. The Subscriptions button in Settings on iPhone.
        3. GOOGLE, you must cancel on your Android device -> please cancel with Google.           
          1. On your Android device, go to your subscriptions in Google Play
          2. Select the subscription you want to cancel             
          3. Tap Cancel Subscription
          4. Follow the instructions

      Note: This is the only way to cancel your account and end your subscription from future payments. Signing out of your account or deleting the app doesn't cancel your account.

      Details:

      • Subscriptions automatically renew unless auto-renew is turned off at least 24 hours prior to the end of the current period. 
      • We do not offer refunds on subscription purchases as stated in our Terms & Services.
      • If you cancel before the end of your current billing period, you can use the Sportsbox 3DGolf app until the end of the period (month or year).