---
title: How do I cancel my Sportsbox 3DGolf subscription?
description: How do I cancel my Sportsbox 3DGolf subscription?
---

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# How do I cancel my Sportsbox 3DGolf subscription?

## Cancelation of subscription plan & refund

How to cancel your Sportsbox 3DGolf subscription depends on which Platform you used when you initially subscribed:

1. [Log in to the web portal](https://3dgolf.sportsbox.ai/sign-in) with your email and password \>\> 
     1. Click **ACCOUNT** (top left corner) \>\>
     2. Locate the **SUBSCRIPTION PLATFORM** \>\>
     3. ![](https://help.sportsbox.ai/hs-fs/hubfs/image-png-Mar-17-2023-10-48-22-9616-AM.png?width=112&height=278&name=image-png-Mar-17-2023-10-48-22-9616-AM.png)            --\>              ![](https://help.sportsbox.ai/hs-fs/hubfs/image-png-Mar-17-2023-10-50-10-4928-AM.png?width=300&height=274&name=image-png-Mar-17-2023-10-50-10-4928-AM.png)
     4. **SUCCESSFUL CANCEL = auto renewal is off & the "Resume Plan" button appears.![Screen Shot 2025-01-15 at 12.00.50 AM](https://help.sportsbox.ai/hs-fs/hubfs/Screen%20Shot%202025-01-15%20at%2012.00.50%20AM.png?width=688&height=372&name=Screen%20Shot%202025-01-15%20at%2012.00.50%20AM.png)**
2. If the SUBSCRIPTION PLATFORM says: 
     1. **ELAVON** or **STRIPE**, click CANCEL on the web portal and confirm your cancelation.
     2. **APPLE**, you must cancel on your iOS device -\> please [cancel with Apple](https://support.apple.com/en-us/HT202039).   
            1. Open the settings app on your iOS device
            2. Tap your name
            3. Tap subscriptions
            4. Tap the Sportsbox subscription
            5. Tap Cancel Subscription
            6. ![The Subscriptions button in Settings on iPhone.](https://support.apple.com/library/content/dam/edam/applecare/images/en_US/appleid/ios-16-iphone-13-pro-settings-apple-id-subscriptions-on-tap.png)
     3. **GOOGLE**, you must cancel on your Android device -\> please [cancel with Google](https://support.google.com/googleplay/answer/7018481?hl=en&co=GENIE.Platform%3DAndroid#zippy=%2Ccancel-a-subscription-on-the-google-play-app).            
            1. On your Android device, go to your [subscriptions in Google Play](https://play.google.com/store/account/subscriptions)
            2. Select the subscription you want to cancel
            3. Tap Cancel Subscription
            4. Follow the instructions

---

***Note: This is the only way to cancel your account and end your subscription from future payments. Signing out of your account or deleting the app doesn't cancel your account.***

---

**Details:**

- Subscriptions automatically renew unless auto-renew is turned off at least 24 hours prior to the end of the current period.
- We do not offer refunds on subscription purchases as stated in our Terms & Services.
- If you cancel before the end of your current billing period, you can use the Sportsbox 3DGolf app until the end of the period (month or year).

 

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