Sportsbox 3D Studio: Terms & Conditions
Sportsbox Studio
Terms of Service
Terms and Conditions
1. Acceptance of Terms and Conditions
By purchasing our high-speed cameras and Sportsbox Studio software (hereinafter referred to as "Products"), you agree to be bound by these Terms and Conditions.
2. Warranty
a. Limited 1-Year Warranty
i. We warrant that the Products will be free from defects in materials and workmanship for a period of one (1) year from the date of purchase.
ii. This warranty does not cover damage resulting from accident, misuse, abuse, neglect, unauthorized modifications, or normal wear and tear.
iii. To make a warranty claim, please contact our customer support at support@sportsbox.ai with proof of purchase.
iv. If the Product is determined to be defective under warranty, we will, at our discretion, repair or replace the defective Product.
3. 7-Day Return Policy
a. You may return the purchased Product within 7 days of receiving it.
b. To initiate a return, contact our customer support at support@sportsbox.ai to obtain a Return Merchandise Authorization (RMA) number.
c. The Product must be returned in its original working condition, including all accessories and packaging.
d. Returns are subject to up to a 20% restocking fee, depending on the condition of the returned product and its resellability. The restocking fee will be deducted from the refund amount.
e. The customer is responsible for return shipping costs.
4. Customs and Duties
a. For international orders, customs and duties may apply based on the destination country's regulations.
b. It is the customer's responsibility to clear customs and pay any applicable duties to ensure the final delivery of the Products.
c. Sportsbox.AI, Inc. is not responsible for delays or additional charges incurred due to customs clearance processes.
5. Refund Process
a. Refunds will be processed within 7 business days after the returned Product is received and inspected.
b. The refund will be issued using the same method of payment used for the original purchase.
6. Disclaimer of Liability
a. In no event shall Sportsbox.AI, Inc. be liable for any indirect, consequential, or incidental damages arising out of the use or inability to use the products.
b. Sportsbox.AI, Inc. does not assume any liability for loss or damage to personal property that may result from the use of our Products.
7. Governing Law
a. These Terms and Conditions shall be governed by and construed in accordance with the laws of Washington State, USA, without regard to its conflict of law principles.
8. Changes to Terms and Conditions
a. Sportsbox.AI, Inc. reserves the right to modify or revise these Terms and Conditions at any time. Customers will be notified of any changes.
By completing the purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.